(c) Prepare your package
You can use the original packaging that your item arrived in to return it to us. Ensure that you insert your completed Returns Form along with the item that you are returning before sealing the package.
Ensure that the following address is clearly visible on the outside of the package:
OPGEAR Returns Unit
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchanged refund.
If your returns are approved, then your exchange/refund will be processed, and a credit will automatically be applied to the original method of payment, usually within 7-10 working days.